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Information for all users

  • How to lodge a support request

    Please click on this link to lodge a support request. For more information, please read the attached quick reference guide.    ...

  • Gymmix Lesson Planner

    What is the Gymmix Lesson Planner?Designed to assist club coaches and teachers to deliver quality recreational gymnastics programs, the GymMix Lesson Planner allows you to build lessons including Warm...

  • How to Update Your Password

    Please refer to the attached quick reference guide on how to update your password. Need more help?  Please lodge a support request....

  • Gymnaestrada Chaperones and Supporters

    To set up a new chaperone or supporter for the Gymnaestrada in the CRM, please complete all details in the form below and lodge a support request. If the user is already registered in the database, pl...

  • Child Safety Webinar Process for Child Safety Representatives

    As the scheduled Child Safety Webinars are now completed, we have launched a replacement service for the Child Safety Webinars for Club Administrators. Each State Association will now take over the pr...

  • Club Importer information for Class Management Software Providers

    Please see the attached documents for the report requirements for the Club Importer for software providers. These requirements need to be followed to ensure compatibility. This information can be free...

  • My GOL account is disabled

    Usually Gymnastics Online (GOL) accounts become disabled if you have not logged in to GOL for 5 years. If you are receiving a disabled account message, please contact us....

  • Locked out of GOL?

    You will be locked out of signing into Gymnastics Online (GOL) if you incorrectly attempt to log in three times. If your account is locked and you need assistance, please submit a support ticket for u...

  • Unable to reset your GOL password or username?

    If you are unable to reset your password or username using the Gymnastics Online (GOL) sign up page, this is because your email address is not unique in our National Gymnastics database.  This usually...

  • National Clubs Carnival Chaperones form

    To set up a new chaperone for the National Clubs Carnival (NCC) in the CRM, please complete all details in the form below and lodge a support request. If the user is already registered in the database...