Start a conversation

For everyone

Information for all users

  • How to lodge a support request

    Please click on this link to lodge a support request. For more information, please read the attached quick reference guide.    ...

  • Gymmix Lesson Planner

    What is the Gymmix Lesson Planner?Designed to assist club coaches and teachers to deliver quality recreational gymnastics programs, the GymMix Lesson Planner allows you to build lessons including Warm...

  • How to Update Your Password

    Please refer to the attached quick reference guide on how to update your password. Need more help?  Please lodge a support request....

  • Email Address guidelines

    All members require an email address in Gymnastics in Australia's CRM. Gymnastics in Australia becomes a digital organisation, having an member's email address has become just as important as a physic...

  • Member App

    A \membership app is now available for all states except QLD. For more information please download and view the attached guide.  Apple Android For any questions not answered in the guide or issues, pl...

  • Gymnaestrada Chaperones and Supporters

    To set up a new chaperone or supporter for the Gymnaestrada in the CRM, please complete all details in the form below and lodge a support request. If the user is already registered in the database, pl...

  • Club Importer information for Class Management Software Providers

    Please see the attached documents for the report requirements for the Club Importer for software providers. These requirements need to be followed to ensure compatibility. This information can be free...

  • My GOL account is disabled

    Usually Gymnastics Online (GOL) accounts become disabled if you have not logged in to GOL for 5 years. If you are receiving a disabled account message, please contact us....

  • Locked out of GOL?

    You will be locked out of signing into Gymnastics Online (GOL) if you incorrectly attempt to log in three times. If your account is locked and you need assistance, please submit a support ticket for u...

  • Unable to reset your GOL password or username?

    If you did not receive an email to confirm your username or reset your password, please check your email account's spam or junk filter, and add the @gymnastics.org.au to your safe senders list. Hotmai...